1.Can you design the entire store layout?

Yes, U-Design provides full store layout design services. Our professional design team creates tailored solutions based on your brand style, product type, and store dimensions—delivering a functional, luxurious, and visually appealing space.

2.How do you ensure the quality of your display cabinets?

With over 24 years of manufacturing experience, all our display cabinets are produced in-house. We have a dedicated QC team that strictly inspects each stage—from raw materials to final delivery—to ensure every piece meets international quality standards.

3.How long does it take to customize display cabinets?

The general production lead time is 20 working days, depending on design complexity, quantity, and project requirements. A detailed schedule will be provided once the order is confirmed.

4.About the terms and conditions of payment

When you quote, we wil confim with you the trading method,FOB,CIF CNF, o other methods. 50% deposit by T/T to start production, balance 50% paid before shipment.

5.can you provide a product catalog?

Contact our business manager, we will send the product catalog you need to your mailbox

6.As a brand, we want a unique display style. Can you achieve full customization?

Absolutely. We offer a “one-stop solution”, not just standard products. From structural design and material selection (e.g., solid wood, metals, leather, specialty glass), we support deep customization. Each project is handled by a dedicated project team working one-on-one with you to ensure the final display perfectly aligns with your brand’s identity.

7.You are based abroad. How do you ensure safe transport of showcases? How is after-sales service handled if issues arise?

With 24 years of export experience, we have developed a comprehensive international shipping system. All showcases are packed according to export standards (e.g., plywood crates, shock-proof testing) and shipped through trusted global logistics partners to minimize transport risks. Regarding after-sales, we provide remote video installation guidance, and for key markets, we can dispatch technicians on-site. Distance is never a concern—our after-sales response system ensures smooth and reliable cross-border collaboration.

8.What are your pricing terms? Is there still room for cooperation if our budget is limited?

We position ourselves in the mid-to-high-end market and do not compete on low prices. However, we focus on overall value—for the same budget, we provide more durable materials, precise lighting systems, longer service life, and ultimately, enhanced brand prestige. If you have a specific budget range, we are happy to discuss a phased optimization plan that ensures the core quality while enabling the project to be successfully realized.

9.From design communication to final delivery, how long does it usually take?

We position ourselves in the mid-to-high-end market and do not compete on low prices. However, we focus on overall value—for the same budget, we provide more durable materials, precise lighting systems, longer service life, and ultimately, enhanced brand prestige. If you have a specific budget range, we are happy to discuss a phased optimization plan that ensures the core quality while enabling the project to be successfully realized.

10.From design communication to final delivery, how long does it usually take?

A standard project typically takes 25–30 days, covering detailed design, sample approval, production, and shipping. Owning our own factory gives us greater flexibility in scheduling. For urgent store openings or special deadlines, we can discuss expedited options to align with your commercial timeline.